--- title: "FAQs | Son's Island Getaways - Frequently Asked Questions" description: "Answers about bookings, check-in, safety, pets, cancellations and what to expect at Son's family-only riverfront properties in the Texas Hill Country." lang: en json-ld: | [ { "@context": "https://schema.org", "@type": "Organization", "name": "Son's Island Getaways", "url": "https://sonsgetaways.com", "logo": "https://sonsgetaways.com/logo.png", "telephone": "+1-877-577-7667", "address": { "@type": "PostalAddress", "streetAddress": "9301 FM725", "addressLocality": "McQueeney", "addressRegion": "TX", "postalCode": "78123", "addressCountry": "US" }, "sameAs": [ "https://www.facebook.com/sonsgetaways", "https://www.instagram.com/sonsgetaways" ] }, { "@context": "https://schema.org", "@type": "WebSite", "name": "Son's Island Getaways", "url": "https://sonsgetaways.com", "potentialAction": { "@type": "SearchAction", "target": "https://sonsgetaways.com/blog?q={search_term_string}", "query-input": "required name=search_term_string" } }, { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "Are pets allowed at Son's properties?", "acceptedAnswer": { "@type": "Answer", "text": "We do not allow pets at any Son's property. This is for guest safety, comfort, and insurance reasons. We do allow professionally trained service dogs that are recognized by ADA Title II & Title III and trained to perform specific tasks for a person with a disability. Emotional support or comfort animals are not considered service animals under the ADA and are not allowed on the property." } }, { "@type": "Question", "name": "What time is check-in and check-out?", "acceptedAnswer": { "@type": "Answer", "text": "Standard check-in for overnight stays is 3:30 PM or later. Guests may check in late as long as it is after 3:30 PM. If you arrive late and need help, call the reservations line at (877) 577-7667 (overnight dispatch). Check-out time is 11:00 AM for all overnight rentals." } }, { "@type": "Question", "name": "Can I get a late check-out?", "acceptedAnswer": { "@type": "Answer", "text": "Late check-out is not guaranteed and may not be available on busy days. Late check-out must be approved and will involve an extra fee." } }, { "@type": "Question", "name": "How do I make a reservation?", "acceptedAnswer": { "@type": "Answer", "text": "Reservations may be made online through each property's Book Now page, or by calling (877) 577-7667." } }, { "@type": "Question", "name": "How do I change, cancel, or modify my booking?", "acceptedAnswer": { "@type": "Answer", "text": "To change, cancel, or modify a booking, guests must call (877) 577-7667 to speak with a reservationist." } }, { "@type": "Question", "name": "Are there age restrictions for booking?", "acceptedAnswer": { "@type": "Answer", "text": "The responsible renter must generally be 25+ years old, unless accompanied by a parent or guardian. Families are welcome." } }, { "@type": "Question", "name": "What is the deposit and payment schedule?", "acceptedAnswer": { "@type": "Answer", "text": "For all properties: 50% is due at the time of booking to reserve. The remaining 50% is due 7 days before arrival." } }, { "@type": "Question", "name": "What is the cancellation policy?", "acceptedAnswer": { "@type": "Answer", "text": "Typical cancellation policy (may vary slightly by property): More than 15 days before arrival receives a 90% refund or credit. 7–14 days before arrival receives a 50% refund or credit. Less than 7 days before arrival receives no refund or credit. Same-day reservations receive no refund." } }, { "@type": "Question", "name": "What payment methods do you accept?", "acceptedAnswer": { "@type": "Answer", "text": "Most properties accept cash (onsite, where applicable) and Visa, MasterCard, and Discover." } }, { "@type": "Question", "name": "How much does it cost?", "acceptedAnswer": { "@type": "Answer", "text": "Prices vary by day of week, season, and demand. Weekdays in spring and fall are usually least expensive. Summer holiday weekends are usually the most expensive. For exact pricing and availability, use the property's online booking page or call (877) 577-7667." } }, { "@type": "Question", "name": "Can I bring alcohol and food?", "acceptedAnswer": { "@type": "Answer", "text": "Guests may bring their own alcohol, but no glass containers are allowed. Son's properties do not have full stores or restaurants onsite. Guests should bring their own food, drinks, and snacks. Nearby towns like New Braunfels and Seguin have grocery stores such as H-E-B." } }, { "@type": "Question", "name": "Can I bring an RV, camper, ATV, or golf cart?", "acceptedAnswer": { "@type": "Answer", "text": "Son's properties do not offer RV or camper hookups. ATVs, golf carts, and other motorized recreational vehicles are not allowed on property for safety reasons. Street-legal vehicles may be parked only in designated parking areas." } }, { "@type": "Question", "name": "Is fishing allowed?", "acceptedAnswer": { "@type": "Answer", "text": "Fishing is generally allowed at Son's properties. Guests must have a current Texas fishing license, if required for their age. Game wardens do patrol the rivers and creeks." } }, { "@type": "Question", "name": "Are there age restrictions for floating?", "acceptedAnswer": { "@type": "Answer", "text": "Children under 5 years old are not recommended to float. Children 13 and under must be accompanied by an adult when tubing or kayaking." } }, { "@type": "Question", "name": "How does parking work?", "acceptedAnswer": { "@type": "Answer", "text": "Most bookings include 1–2 vehicle passes, depending on the property and unit. Additional vehicles are typically $25 per vehicle, if allowed. Vehicle limits vary per property; refer to the property's specific information." } } ] }, { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://sonsgetaways.com/" }, { "@type": "ListItem", "position": 2, "name": "FAQs", "item": "https://sonsgetaways.com/faqs" } ] } ] --- [🎉 $29.99 Tubing & Kayaking Today at Son's River Ranch! — BOOK NOW! 🎉 $29.99 Tubing & Kayaking Today at Son's River Ranch! — BOOK NOW! ](https://sonsriverranch.com/book-now) [![Son's Island Getaways](/assets/logo-mWu3oF3s.png)](/) [Properties](/properties/sons-rio-cibolo) [Compare](/compare) [Specials](/specials) [Hill Country Guides](/near/san-antonio) [Blog](/blog) [FAQs](/faqs) [Contact](/contact) [Careers](/careers) [(877) 577-7667](tel:8775777667)[Book Now](/book-now) [Book Now](/book-now) 1. [Home](/) 2. FAQs # Frequently Asked Questions Everything you need to know about your Son's Island Getaways experience. ## Pets & Animals ### Are pets allowed at Son's properties? ## Check-in / Check-out ### What time is check-in and check-out? ### Can I get a late check-out? ## Bookings & Changes ### How do I make a reservation? ### How do I change, cancel, or modify my booking? ### Are there age restrictions for booking? ## Deposits & Cancellations ### What is the deposit and payment schedule? ### What is the cancellation policy? ## Payments ### What payment methods do you accept? ## Pricing & Availability ### How much does it cost? ## Alcohol, Food & Stores ### Can I bring alcohol and food? ## RVs, Campers & Vehicles ### Can I bring an RV, camper, ATV, or golf cart? ## Fishing ### Is fishing allowed? ## Age Restrictions – River Use ### Are there age restrictions for floating? ## Parking ### How does parking work? ### Still have questions? We're here to help! Give us a call or send us a message. 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