Tubing Shuttle Transportation
Safely transport guests between designated pickup/drop-off points and tubing access locations while delivering a friendly, organized, and efficient guest experience
About Son's Getaways
Son's Getaways operates premium Camp-Resorts across Texas Hill Country, offering guests unforgettable outdoor experiences. We're looking for friendly, reliable team members who enjoy working outdoors and providing excellent customer service.
The Role
The Tubing Shuttle Transportation Attendant is responsible for safely transporting guests between designated pickup/drop-off points and tubing access locations, while delivering a friendly, organized, and efficient guest experience. This is a SEASONAL, full-time or part-time position and reports to the Property Manager and Assistant Property Manager(s).
Locations Hiring
Shuttle Operations
- Safely operate company shuttle vehicles along assigned routes and schedules
- Perform timely guest pickup and drop-off at designated locations
- Assist with guest loading/unloading and ensure guests are seated safely before departure
- Maintain clear communication with onsite teams regarding shuttle flow and guest volume
Guest Experience
- Provide friendly directions and basic tubing information (where to go, what to bring, timing expectations)
- Help manage lines and keep loading areas orderly during peak periods
- Support a family-friendly environment and handle guest concerns calmly, escalating when needed
Safety & Compliance
- Follow all traffic laws and company safety procedures at all times
- Conduct pre-shift and post-shift vehicle checks (fuel/charge, lights, tires, cleanliness, basic condition)
- Report vehicle issues, incidents, or unsafe conditions immediately to management
Vehicle & Area Readiness
- Keep shuttles clean and guest-ready (trash removal, quick wipe-downs, window checks)
- Help maintain cleanliness and organization at shuttle stops and staging areas
- Assist with minor operational tasks as needed to keep tubing transport running smoothly
Education/Training/Experience
- Customer service experience preferred
Qualifications/Requirements
- Valid driver's license and clean driving record (CDL Preferred)
- Comfortable driving frequent short routes, weekends/holidays, and working outdoors in Texas conditions
- Strong customer service skills and ability to stay calm during high-volume rushes
- Able to stand, walk, and help guests with loading/unloading as needed
- Basic computer skills
- Excellent communication, customer service, and problem-solving skills
- Strong attention to detail, speed, and accuracy
- Ability to multi-task and work in a fast-paced environment
- Strong work ethic and a positive attitude
- Must be available to work a flexible schedule that includes weekends, holidays, and evenings
- Work with minimal supervision
- Maintain a positive work environment by acting and communicating in a manner so that you get along with customers, clients, vendors, coworkers, and management
- Ability to maintain a Driver's License to operate company work carts
Physical Demands
- Able to lift up to 50 lbs
- Must be able to remain in a stationary position
- Regularly move throughout the park
- Continuously climb, balance, stoop, kneel, bend, crouch, and crawl, walk in a hot environment
- Able to manipulate fingers, hands, and arms to reach, carry, lift, etc.
- Constant exposure to outside weather conditions
Son's Getaways provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.